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FAQ

ZTFeBook Mobile App

  • How do I search for a Book on the ztfbooks iOS App
    1. Launch the App
    2. Locate the search icon on the top-right corner of the App.
    3. Click on it and enter the title of the book or author’s name.
  • How to Buy a Book on the ztfbooks iOS App
    1. Launch the app
    2. Locate the Book (You can use the search icon located on the top-right)
    3. Click on it and enter the name of the book.
    4. Click on the icon that has the price tag of the book.
    5. Confirm your purchase by clicking “Yes”
    6. It would automatically start downloading. (Note: it shows DOWNLOADING when the book is being downloaded).
    7. After downloading, you will see an option that says READ.
  • How to Delete/Archive a book in my library
    1. Launch the App
    2. Login
    3. Go to Library
    4. Slide to My Library or Reading List
    5. Then Tap and hold on the book you would like to delete to select it. A delete (trash) Icon and share option will pop up on the top right section of the screen.
    6. Click on the Trash Icon to archive the book
    7. The book will be deleted/archived from your Reading list (or library)
    8. You can find archived/deleted books by clicking on the Downward arrow in the top-right section of the library.
  • How to Download the New Copy of an updated Book
    1. If there is a new update on a book. Then you need to update your copy to the latest copy.
    2. Tap and hold on to the book in your archive and delete it from your archive.
    3. This means you have deleted the book from your reading list (library) and also from your archive
    4. Then go back to the Store and search for the book.
    5. Click on it, then click on the RE-ADD to Library.
    6. An updated version of the book will be added to your library again for free

Account and Settings

  • How do I reset my password?

    To reset your password, kindly log out of your account on the app and click on the reset password button. You can send an email to us if you experience any difficulty.

  • How can I change my username?

    Details such as username, phone number and email cannot be changed after your account is created. Please be sure of these details before you create an account.

  • How to Change/Update Your Email
    1. Visit apps.ztfbooks.com
    2. Sign in
    3. Click on the profile icon at the top-right
    4. Click on Profile/Balance
    5. Click on the profile Edit button
    6. Then scroll down to the Email field to edit it
    7. Click on Save to save your changes once done

     

    NB:

    You can also edit other profile details such as

    • first and last name,
    • description, and
    • location

    on the same page

  • How to Change Profile Photo
    1. Visit apps.ztfbooks.com
    2. Sign in
    3. Click on the profile icon at the top-right
    4. Click on Profile/Balance
    5. Click on the profile Edit button
    6. Then Change Profile Photo
    7. Click on Save to save your changes once done

Reading

  • Can i read ZTF books on my phone or laptop?

    Books purchased on ZTFBooks can only be read on the ZTFBooks app. You need to either visit the ZTFBooks website or download the app from your usual app store to access books. Getting started on the ZTFBooks app is very easy!

  • How much do books cost?

    eBooks cost anywhere between 0-9.99 USD but the best way to know is to search for the book and visit the store.

  • Can I get the hard copy of the books?

    No. ZTFBooks only have the right to distribute books via their app. This means that books purchased can only be read on the app.

  • How to read a bought book

    Once you buy the book, you are redirected to “MY LIBRARY.” 
    Tap on the book to download it. If it fails to download or anything unusual happens, tap and hold on to the book for a few seconds, an option will come up “Delete book” and redownload it. Deleting the book will not erase it completely. So, you are safe. Once the book is downloaded, you can turn off your data connection before reading the book or just leave it on.

    To combat piracy, ZTFBooks does not let you download, copy or share the contents of individual books on the platform.